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PLEASE NOTE:
We’re currently experiencing processing and shipping delays due to of COVID-19 and New logistics/ Stock/ Energy Crisis.
If your order is urgent, please email us at crew@jangawetsuits.com and we will do our best to get your Janga shipped.
We’re so sorry for the inconvenience.
Good News: If in Stock at our Warehouse, Process will be FAST!
PORTUGAL AND SPAIN will be shipped and delivered by CTT / CHRONOPOST (DPD) or MRW courtiers. Orders will be processed and shipped within one to two business days (excluding holidays and weekends).
All Couriers shipping days are based on business days. Please keep this in mind when submitting your order.
EUROPE AND INTERNATIONAL TRACKING INFO - Click here
All international orders are shipped through CTT or DPD with and upgraded version by DHL Worldwide Express (customer’s choice).
A shipping confirmation will be sent to you via email when your order has left the warehouse.
The confirmation email will provide information on how to track your order.
RETURN AND EXCHANGES - Click here
If you purchased the product outside of jangawetsuits.com please contact the retailer directly.
If you purchased the product from jangawetsuits.com, please click the link and follow the instructions.
A return confirmation will be sent to you as soon as your return is processed.
You can always ask us for help, contact our customer service team at info@jangawetsuits.com or through the bastard chat icon on website.
If you purchased the product from an authorized JANGA dealer location/ website, please contact the retailer directly.
JANGA offers a 1 year from purchase date manufacturer warranty on all wetsuits and wetsuit accessories.
NOTE:
Warranty repairs cover any/ only production problem and possible errors… natural usage bad use is not covered, we are very strict on this.
R&D is highly targeted on find any problem might occur and make a professional report pointing and explaining reasons of issues.
Who determines if product is valid and covered by warranty is JANGA.
Warranty repairs are free of charge if eligible