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Go to the shopRETURN / EXCHANGES POLICY
JANGA LOVE
If you are not 100% satisfied with your new JANGA, simply send us back
One man’s trash is another man’s gold.
JANGAS are meant to be sucks free. Love em…Keep em, if not send us back.
All returns and Exchanges must be sent to:
JANGA WAREHOUSE
Rua Capitão Guerra , no 8, Buarcos
3080-273 Figueira da Foz
Portugal
00351912072870
(You can use any courier at your choice)
Note: We strongly advise registered / tracking option.
All returns must be in NEW condition. Unworn with tags still attached.
All returns must be sent in the original JANGA package carton box.
All returns must contain original receipt purchase.
If you wear the wetsuit in the water we will not be able to refund or exchange the wetsuit.
Our R&D and Customer care department will very carefully inspect all returns.
Sorry no exceptions.
If you need assistance, please email us at crew@jangawetsuits.com
IMPORTANT INTERNATIONAL RETURNS:
International orders will be accepted for swap or return but:
ANY RETURN EXPENSES DUE CUSTOM DUTTIES / PAPERWORK AND OTHERS than JANGA can’t control will be on Customers.
ATTENTION UK BUYERS
Please note after Boris Brexit there’s dutties and other taxes when shipping UK. Any cancel result will be total amount minus janga shipping expenses and paperwork . Sorry but it’s has been busy but some people still not aware !? Thanks still good move , amazing JANGAs
Non-returnable items: